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title:
2 years experience administrative tasks.compile documentation into siebel, provide information and resolve problems with thomsonreuters' data as they relate to the product, manage order life cycle from end to end for all client users,
continuously build knowledge based on the initial trianing period, clients requests.
bachelor degree business administration
english advance. english and portugues language preferrable.accountable for identifying and escalating obstacles influencing timely resolution to customer requests, take on projects as requested, review and adhere to daily schedule, ability to adujst supoprt procdeures to optmiize the effiicency of serivce, use crm sofwtare to adeqautely docmuent progress of requests and inform internal and external clients of status and expected resolution or completion, adhere to quality standards for the department.this includes meeting requirements and deadlines in an accurate and timely manner, and ensuring customer satisfaction throughout the quote to billing process. latam -c- (oms)
location: argentina-bs as-arg-bs as-avenue eduard
other locations:
responsible for the entire order life cycle (quote submission, order processing, permissioning, and billing) while providing support to the account team and associated client base, comc order management specialist.
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