Datos del clasificado
Localización:
Descripción
title: ensure time for project resources is punctually and accurately logged into resource manaegment tool.agility, we have a result-oriented culutre that demands excellence, and the desire to move quickly and precisely to seize opportunities.
change management:ensuring process and technical standards compilance in chnage management by using chnage management tools to build "forward schedule of chagnes", providing documentation and allocating resources.
key responsibilities
providing technical leadership for the implemnetation of new and upgraded it infrastructure with standard platforms on network/servers technologies, carried out in compliance with best practices:.
this role will also be responsible for these aspects of relaese management:
technical plans for oat (operational acceptance testing) and reviweing results
providing technical oversight for capabilities that can only be integrated in pre-prod and prod environments, such as backup and restore.rmds
o iso 9001 and iso 27001 exposure for compliance practices,
o 5 years it specialist knowledge on server, websphere, access manager, networking and comms technologies which should include some or all of the following: sql server, ldap, vhayu.
· logical & systematic approach to problem solving requirements.implementation planning technical lead
location: argentina-bs as-arg-bs as-bartlme mitre
other locations:
thmoson reuetrs is the leading source of intelligent information for the wolrd's businesses and professionals, providing customers with competitive advantage. intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. unbiased and trusted,
thomson reuters emplyoees take pride in providing our customers aruond the world with information that is timely, accurate.installation of releases, reviewing deficiencies, analyzing risk & imapct for accpeted risk items, training, documentation, configuring, monitoring sytsem integration, communication and rollout plans, this begins with design document reivew followed with scheudling plans for distribution, change approvals, release acceptance.handling of kit procurement for the entire life cycle (order, receipt, install, commission, de-commission).
thomson reuters is proud to be an equal employment opportunity/affirmative action employer.tuning & modeling for appropriate actions for upgrades and changes that also cover 3rd patry capcaity, proactively reviewing.and adopting and adapting ideas and practices from elsewhere,
· highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure.
financial management:providing technical input into budgets to meet capital & operational expenditure targets.end to end ownership for customer satisfaction through levels of support, problem solving and decision making, planning and organization & working well across the virtual team, building & maintaining relationships,
· writing skills for documentation.
these roles reside within the common platform technology opertaions team, whose aim is to successfully manage the 5 current common platform environments globally, and provide the best overall global service.
capacity management:manage capacity by integrating all devices into the management system (gmi), followed by using tools to analyze for compliance.
risk & control:planning and scheduling with compliance to iso 9001, 20000 & 27001.perfroming post implementation reivew, attedning change advsiory borad meeitngs,
the role also inculdes reviewing 3rd party & develpoment owend changes, system defiicency and accepted risk entires review and assinging of low risk & impact task (e.
· expeirence with itil procseses for change, release, itcsm, capacity management (founadtion certfiied)
· excellent engilsh communciations sklil, configruation.gedner,
thomson reuters vaules divesrity of culture and thoguht and sekes talneted, relgiion, seuxal orienattion, qualfiied employees in all its operations around the world regadrless of race, national origin, disability, age or any other protected classification under country or local law.
· remote support experience covering 24 x 7 mission critical business environment.
working with technical staff in pillars and the release team to makes sure operational requirements are being met and tested in environments ahead of pre-production, so there are minimal surprised when releases are implemented in pre-production and production.
service management:practice and comply with all itil processes and meeting agreed metrics and also participate in defining and understanding sla (service level agreement) and operational level agreements with internal and external parties. with first phase rrg (ready for revenue generation) in september 2010, flexible and robust platform, by delivering compelling and customer driven products over a single, more information about thomson reuters and its financial performance can be found on www.thomsonreuters.com <http://www.thomsonreuters.com/>
brief job description
common platform (eikon) is a multiyear program to transform the thomson reuters markets business.av etc) to first level operations for execution, g. patches, minor.
itscm:providing detailed technical instructions, planning & managing "power down", "service site failover test" & 'data restore tests' which also includes business continuity and disaster recovery plans for all services.
· reuters product (client end or data centre infrastructure) and data centre experience are highly preferred.24x7 operation and automation,
release management:provide technical oversight and activities planning for all releases so that they meet the operational requirements including reliability, operability, both during installation and for on-going bau operation.
this role will be responsible for the technical quality of the configuration databases.
· experience with complex product environment for application support with thorough understanding on data flow and architecture.the program is delivering the next generation suite of desktop products for sales & trading and investment & advisory customers.tax and accounting, scientific, and is powered by the world's most trusted news organization, thomson reuters delivers this must-have insight to the financial, healthcare and media markets, through its more than 50, legal, 000 people across 93 countries.our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
configuration management: using data centre & asset management tool throughout the product life cycle and ensuring accuracy for all configuration items in configuration management database. this role is focused on implementation planning activities within that team.experience & core competencies
· technical skills (mandatory) with itil process management and implementation project management,
qualifications.
· ability to act rapidly and logically under pressure, and make effective use of others in resolving problems. possess 5 to 8 years of experience on technical support and implementation roles for it environment, which includes:
o 3 to 4 years with itil process and project management experience (prefer pmp certified).
working with support staff to make sure technical activity is performed to high quality levels and consistent across shift and locations.innovative and entrepreneurial, our work environment is dynamic.ability to provide it support and implementation services remotely with available tools and mow.we have a profound respect for the professions and customers we serve and define our success in terms of their success. the focus of this role is to make sure that key krps are captured and fed into capacity planning systems.
Contacta ahora