Datos del clasificado
Localización:
Descripción
title: )
. knowledge and understanding of finacnial markets
. you will benefit from advnaced training and business sklils courses. must have excellent written and spoken english.this innovative comamnd cetner works correspondingly with its twin cetner in bangalore, india and a large network of it professionals located in our otehr content, techonlogy & opertaions locations. experience in windows administration
. to liaise with internal and external custmoers answering queries and resolving serivce issues in a tiemly and professional manner
. enterprise content 1st level operator
location: argentina-bs as-arg-bs as-bartlme mitre
other locations:
thomson reuetrs is the leading source of intelligent inforamtion for the world's businesses and professionals, providing customers with competitive advantage. you will work with colleagues around the globe in a state of the art centre. formula or similar monitoring tools
, experience on netcool.100% of opertaions ( working on incidents)
education:
any graduate or diploma in engineering. be driven and committed to the goals and objectives of the team and organization as a whole
. etc, not only are we a leading it service management (itil versions 2 & 3) practitioner, cisco, ibm, but we've also partnered with several vendors including hewlett packard.understanding of or experience with itil processes
. to enusre correct referral and escalation of all incidents
. to ensure personal knowledge of all supported systems is continually updated
additional information: (e.3 years mandatory noc (network operations centre) experience in similar environment
. and implementing advanced techniques in virtualization & it process automation, which have assisted us with influencing cutting edge technologies such as deploying private cloud computing environments, low latency glboal trading platforms.to ensure personal awareness of and adherence to established incdient management and problem management procedures
. to provide a high level of customer service, whilst working under pressure
. etc, maintenance.the position will involve shift work with a follow the sun support model, working 8 hours shfits covering 12x7x365 support. to identify and report deficiencies in systems, services and procedures, and ensure that corrective actions identified are completed
.% work that is development vs, g. shift resource.exception reports and to produce reports on major service incidents
, to produce routine daily logs.
technology operations at thosmon reuters is a critical field that's relied upon by the 27,800 employees of thomson reuters markets in addition to our global professional subscribers en el financial markets and consumers interested in global news and financial markets information. ability to act rapidly and logically under pressure, and make effective use of others in resolving prolbems
. be focused on the quality and efficiency of the work you are involved in to meet customer needs and expectations
. candidate should be willing to work on a shift pattern covering 12x7x365 working 8 hour shifts
. to carry out scheduled system software and hardware upgrades as directed thruogh the change management system
. and is powered by the world's most trusted news organization, legal, healthcare and media markets, tax and accounting, thomson reuters delivers this must-have insight to the financial, 000 people acorss 93 counrties, through its more than 50, scietnific.your new skills can take your caerer aspirtaions to many of the other rewadring caerer posiitons that the bs as operaitonal center ofefrs, when reday.more information abuot thomson reuters and its financial perfomrance can be fonud on www.thomsorneuters.com http://www.thomsorneuters.com/
aobut techonlogy operations:
our nelwy bulit, advanced global command center in dowtnown bs as is looikng for qualfiied canddiates to strat a promsiing caerer in technology operations. capaiblity to work on shifts as part of a team to acheive a common goal
. to ensure that customers and respcetive helpedsks recieve timely and accruate adivce of service problems, usnig the incident management process
. you will work in a globally certified site for iso 9001 quality and iso 27001 information security management systems standards. change management, and problem management, you will take lead on incident management, release management.our strategic data and command centers are internationally certified to the iso 9001 quality and iso 27001 information security management systems standards.
- stock price history of every security en el world
- company legal entities databases
- corporate actions history like splits, bankruptcy
maintained by thousands of financial engineers making thousands of content contributions per day, acquisition, your critical work will follow our global business process management standards under the it infrastructure library (itil) service methods, mergers, dividends.candidate will be responsible for providing first level support en el management, monitoring and control of the thomsonreuters services using cutting edge technology.
enterprise content 1st line support engineer
this role fully supervises the continuous health of global databases of critical financial and fundamental reference information on the capital markets including:
- company data on every listed stock en el world.worked in a global support environment and interaction with us and european customers
. trouble shooting,
level 1 support is responsible for triage, resolution and escalation as per service levels and documentation.a minimum of 3 years experience in a computer systems/network environment or a degree in an it related subject
.
essential day-to-day responsibilities:
. necessary industry experience & associated number of years of experience:
,
required skills (must have).
. to ensure that business critical task checklists are followed and that all scheduled events are completed correctly in a timely and efficient manner
. self-motivated, and have a ""can-do"" attitude
, must be flexible.your career aspirations can move to take your new skills to many of the other rewarding career positions that thomson reuters offers from our bs as operational centres, when ready.by joining the thomson reuters markets team you will be exposed to many hands on experiences, in addition you will benefit from advanced hand-on training from qualified associates and central business skills courses. excellent communication skills (should be in a position to communicate to global teams and senior management (verbal and written)
. meet tight deadlines without losing sight of priorities
desired skills (nice to have in addition to the required skills), be able to manage own work and multitask, necessary industry experience:
.tcp/ip and internet technology would be an advantage
, nt, experience of unix.intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. 000 subscribers and millions of investors will rely on your ability to maintain and enhance this key offering which feeds advanced customer products like eikon and elektron, 000 employees of tr markets and the 415,
you will work in a advanced global command centre complemented by its twin centre in india and the 29.a minimum of 3 years experience in windows or unix administration
. a total of 5 years experience in supporting it infrastructure
. mcse / sun / any unix / ccna (any would be considered advantageous).
Contacta ahora