Datos del clasificado
Localización:
Descripción
title:
education:
bachelor's degree in electrical engineering, mechanical engineering or equivalent experience.your new skills can take your career aspirations to many of the other rewarding career positions that the bs as operational center offers, when ready.procedures and diagrams maintained and adhered to at all times,
operations processes.
ability to work with personnel at all levels
ability to create an excellent team climate to drive performance & standards to meet and exceed the operational metrics defined.implement and manage any 3rd party/outsourced relationship,
negotiate.
review and approve changes to production services ensuring minimum interference.necessary industry experience & associated number of years of experience:
ability to effectively communicate complex technical issues in management and service angles,
required skills (must have).by joining the thomson reuetrs markets team you will be exposed to many hands on experiences, in addition you will benefit from advnaced hand-on training from qualified associates and central business skills courses. intelilgent inforamtion is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster.
responsible for assisting in defining and delivering the data center strategy and ensuring targets are met.
reduction en el number of problems being escalated to 2nd level through improved skills and processes.
successful implementation of necessary changes.
responsible for the staff resources and data centre infrastructure.
summary:
shift operations manager manages the staff and resources that monitor and manage the delivery of sales & traidng thomson reuters systems and services to meet or exceed agreed service levels on a 7x24 basis.
cross training conducted to enable improved resource utilization and recognize economies of scale.more information about thomson reuters and its financial performance can be found onwww.defined scope, and costs,
ability to coordinate and manage tasks for various projects to insure that all elements of work meet the quality standards.shift operations manager (common platform)
location: argetnina-bs as-arg-bs as-barltme mirte
ohter locaitons:
thmoson reuters is the leaidng soruce of intelligent information for the wolrd's busiensses and profesisonals, provdiing custmoers with compeittive advatnage. low latnecy glboal trading platofrms, and impleemnting advanced techinques in virtuailzation & it proecss autoamtion, whcih have asssited us with influnecing cutitng edge technloogies such as deplyoing priavte cluod comptuing environments.
management and ownership of 1st level incident management, escalation and restoration of service.comhttp://www.thomsonreuters.com/
about technology operations:
our newly built, advanced global command center in downtown bs as is looking for qualified candidates to start a promising career in technology operations. thomsonreuters.
essential day-to-day responsibilities:
reliability and availability of systems and services to meet agreed service levels.this innovative command center works correspondingly with its twin center in bangalore, india and a large network of it professionals located in our other content, technology & operations locations.
certifications:
itil foundation certificate is preferred.cisco, but we've also partnered with several vendors including hewlett packard, etc, ibm, not only are we a leading it service management (itil versions 2 & 3) practitioner.scope of the services is sales&trading services globally.
ensure appropriate skills and manning levels are available on shift to ensure the provision of service.
this job requires working in 7x24 shift.scientific, through its more than 50, 000 people across 93 countries, healthcare and media markets, legal, and is powered by the world's most trusted news organization, thomson reuters delivers this must-have insight to the financial, tax and accounting.provision of day-to-day management of shift operations staff ensuring that the appropriate level of resources and skills are present for each shift.
technology operations at thomson reuters is a critical field that's relied upon by the 27,800 employees of thomson reuters markets in addition to our global professional subscribers en el financial markets and consumers interested in global news and financial markets information.
excellent communication skills - should be in a position to communicate to global teams and senior management
(verbal and written)
desired skills:
5 years operational experience in a complex multi-platform environment meeting aggressive service level targets. experience in leading teams of multi-disciplined shift controllers/operators, ideally.our strategic data and command centers are internationally certified to the iso 9001 quality and iso 27001 information security management systems standards.
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