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Descripción
title: ability to adjust support procedures to optimize the efficiency of service, adhere to quality standards for the department, use crm software to adequately document progress of requests and inform internal and external clients of status and expected resolution or completion, review and adhere to daily schedule, take on projects as requested, accountable for identifying and escalating obstacles influencing timely resolution to customer requests.clients requests, manage order life cycle from end to end for all client users, compile documentation into siebel,
continuously bulid knoweldge baesd on the iniital trinaing peirod, proivde inforamtion and resolve problems with thomsonreuters' data as they relate to the product.latam -c-
location: argentina-bs as-arg-bs as-avenue eduard
other locations:
is responsible for the entire order life cycle (quote submission, order processing, permissioning, and billing) while providing support to the account team and associated client base, comc order management specialist.this includes meeting requirements and deadlines in an accurate and timely manner, and ensuring customer satisfaction throughout the quote to billing process. english and portugues language preferrable.
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